We’ve been providing design and usability consultancy for I CAN’s Talking Point website since 2005.
This year, The Communication Trust launched ‘Hello’, a national campaign to support childrens’ communication needs. Talking Point was chosen as the key information resource at the centre of the Hello campaign.
So in expectation of lots more traffic, it was time for a major overhaul – site structure, content, design, the whole shebang. Remedy were involved from day one in user focus groups with parents and teaching professionals.
Card sorting in user-testing sessions & wire-frames
First stage designs were also tested and when the site had been developed, we helped facilitate pre-launch testing before the official launch on January 1st.
The newly launched site: www.talkingpoint.org.uk features a database-driven progress checker, interactive help and advice tool and editable jQuery-based navigation.
Our input:
Information architecture consultation
User experience & graphic design – wire-framing, navigation, design & ongoing design support
Copywriting
User testing – card sorting and focus groups, both pre and post-launch
Visit: www.talkingpoint.org.uk
Tags: focus groups, i can, talking point, user testing, website design


